Channel Co-Sell Credit Is Replacing Your Reseller Margin
Randy Hall, CEO

Channel partner economics are shifting from markup to proof of influence. Vendors are growing their own direct and marketplace revenue faster than revenue sold through partners, and the incentive dollars that used to reward holding a reseller agreement now go to whoever can show they drove the deal. Reseller status alone no longer pays the way it did.
Why is vendor-delivered revenue growing faster than partner-delivered revenue?
The dollar math explains why partner programs feel tighter even as the channel keeps growing. Omdia projects that partners will sell 66.7% of the total addressable IT market in 2026, down from 70.1% in 2025. Partner-delivered revenue is still growing, up 6.7% this year by the same forecast. Vendor-delivered revenue is growing faster, up 18.1% over the same period, as hyperscalers put more money directly into their own cloud and AI infrastructure capacity instead of routing it through resellers.
That shift does not mean partners are losing business outright. It means the fastest-growing dollars in the market are landing somewhere a partner does not automatically get counted for being involved. Being on the vendor's partner list is no longer the thing that gets paid. Being provably connected to the deal is.
This is a slower, quieter version of the disruption MSPs already watched happen to break-fix pricing. Nobody announced the end of the old model on a single day. Vendors just kept redirecting incentive budget toward the partners they could track, and the partners who could not be tracked found their renewals getting smaller without an obvious single cause. By the time it shows up in a quarterly business review, the gap has usually been compounding for a year or more.
What does co-sell credit actually reward?
Futurum's 1H 2026 Ecosystems, Channels & Marketplaces survey of 400 partner decision makers found co-sell support jumped 14.6 percentage points to 39.2%, overtaking developer tools as partners' top requested form of vendor support. Developer tools fell to 31.5% in the same survey. Training programs fell to 17.5%, last among the ten support categories Futurum tracked.
Co-sell credit is not a reseller markup. A reseller agreement gets you access to buy at a discount and resell at a margin you control. Co-sell credit is a vendor crediting a partner for influencing or closing a specific deal, usually tracked through a CRM integration, a registered opportunity, or a transaction a marketplace can see. You only get paid if the vendor's system can find your fingerprints on the sale. That is a fundamentally different relationship than holding a signed partner agreement and waiting for deals to come through your usual channels.
How is Microsoft's marketplace shift changing the incentive?
Microsoft just put that logic directly into its own program. Microsoft's own Partner Center guidance states that in its 2027 fiscal year, which runs from July 1, 2026 to June 30, 2027, Partner Reported Azure Consumed Revenue no longer operates as a broad co-sell mechanism, and Marketplace becomes the primary path for co-sell at scale instead. The same guidance says co-sell credit for Marketplace transactions continues to be recognized through Marketplace Billed Sales, and partners with gaps in their Marketplace presence are directed to work with their Partner Development Manager.
Under the old model, a partner could claim credit by reporting it. Under the new one, credit depends on a transaction the marketplace itself records. That is a meaningfully higher bar, and it is not unique to Microsoft. Every vendor moving toward marketplace-transacted selling is making the same trade: less trust in what a partner says it did, more weight on what a system can verify.
That has a direct operational consequence most sales teams have not caught up to. Deals that used to get logged in a partner portal after the fact now need to be structured, from the first conversation, to run through the vendor's marketplace or co-sell pipeline. A salesperson who closes the deal their usual way and reports it afterward may find there is nothing left to report into. The credit window has to be opened before the deal closes, not after.
Which partners are actually pulling ahead?
Futurum's follow-up survey in August 2026, drawn from the same 400-partner panel, found the share expecting growth above 10% jumped to 51.5%, up from 36.0% at the start of the year. The share expecting flat or declining revenue rose to 8.8% over the same period, per the same survey. Growth is concentrating in a smaller group of partners, not spreading evenly across the channel.
The same survey found partners narrowing what they sell. The average number of technology categories sold per partner fell to 4.99, down from 5.47 a year earlier. Partners cut outsourcing services hardest, falling 30.3 percentage points to 11.5% of partners still offering it, according to the same tracking. Hardware peripherals saw a similar retreat, down to 18.0% of partners selling that category, in the same report.
| Metric | 2025 | 2026 |
|---|---|---|
| Partner share of IT market (Omdia) | 70.1% | 66.7% |
| Partners expecting growth above 10% (Futurum) | 36.0% | 51.5% |
| Avg. technology categories sold per partner (Futurum) | 5.47 | 4.99 |
| Co-sell ranked a top vendor priority (Futurum) | not a top priority | 39.2% |
The pattern lines up with the co-sell numbers above. Partners pulling ahead are the ones vendors can track inside a marketplace or a co-sell pipeline. Partners still spread across a broad, loosely tracked mix of hardware, outsourcing, and ad hoc product resale are the ones losing ground, even in a market that is still expanding overall.
"The revenue opportunity is no longer just in the initial sale," said Sonar's Jim DeCarlo in a set of 2026 channel predictions published by ChannelE2E. He argued that successful channel programs would move away from selling product features toward orchestrating ongoing services, integrations, and optimizations, which is exactly the behavior vendors are now paying for through co-sell credit instead of flat resale margin.
What should you actually check before your next renewal?
None of this is an argument against working with vendors. It is an argument against assuming your reseller agreement is the thing getting rewarded. If your revenue still depends mostly on buying product at a discount and marking it up, you are competing for a shrinking share of vendor incentive dollars against partners who can prove influence inside a CRM or a marketplace transaction record. Before your next partner program renewal, it is worth walking the agreement itself rather than assuming last year's terms carry forward.
- Ask whether the incentive dollars attached to your tier are still paid on reported sales, or whether they have moved to a marketplace-transacted or co-sell-tracked model you are not yet set up to use.
- Check whether your CRM actually registers opportunities with the vendor early enough in the sales cycle to qualify for co-sell credit, rather than after the deal has already closed.
- Separate, category by category, which parts of your stack you resell for someone else's margin and which parts you could productize and sell under your own brand instead.
Running that audit once a year keeps you from discovering a program change the hard way, in a smaller check than you expected.
What this means for your stack strategy
There is a way to sidestep that dependency instead of chasing it. When you resell someone else's product under their brand, you are permanently exposed to decisions like the one Microsoft just made about who gets credit and how. When you put your own brand on a white-labeled tool and sell it as your own, you set the pricing, you own the customer relationship, and no vendor's marketplace migration can reroute your margin out from under you. AI University for MSPs covers how referral and partner economics change once you are the one issuing the program instead of chasing credit inside somebody else's.
That does not mean dropping every vendor relationship you have. It means being deliberate about which categories you still resell for co-sell credit and which ones you productize yourself so the economics sit entirely in your hands. If you are not sure which side of that line your current stack falls on, the stack builder tool maps what you are actually selling against where the growth in the table above is concentrated.
The broader shift in how vendors pay for influence is not going to reverse. Marketplaces will keep getting better at tracking who touched a deal, and vendors will keep routing incentive dollars toward partners they can verify rather than partners they have to take at their word. Building more of your revenue around products you control is the straightforward response to that, and it is why the rest of Actiforge's product catalog is built around putting MSPs in the vendor-of-record seat across other categories too.
See the full stack to see what that looks like across your own book of business.
